Privacy Policy

Last updated: June 2026

1. Introduction

Clanert Sustain ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how international data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), protect you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, last name, username or similar identifier, and title.
  • Contact Data: Includes billing address, delivery address, email address and telephone numbers.
  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Includes information about how you use our website, products, and services, utilized to optimize search algorithms and user experience in compliance with Google's policies.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

  • Direct interactions: You may give us your Identity and Contact data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and deliver your requested services, consultations, or project quotes.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences in accordance with global search optimization guidelines.

5. Disclosures of Your Personal Data

We may share your personal data with internal third parties (such as affiliated companies) and external third parties (such as service providers acting as processors who provide IT and system administration services) strictly for the purposes set out in section 4. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data (Right to be Forgotten).
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

8. Contact Details

If you have any questions about this privacy policy or our privacy practices, or if you wish to exercise your legal rights, please contact us at:

Clanert Sustain Co. Ltd.

Email: support@clanertsustain.com

Phone: +255 695 738 861 / +255 659 897 208

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